FAQ | Sheraton Munich Westpark Hotel
1. Where can I park my car?
There is a public underground car park located directly underneath the hotel. Booking in advance not available. The costs will be € 20 per car/ per day.
2. How do I get from Munich Airport to the hotel?
Take the city train lines S1 or S8 in the direction of the city center and get out at the main station. Take the metro line U4 in the direction of Westendstraße or line U5 in the direction of Laimer Platz and get out on the Heimeranplatz. There you must leave the station in the direction. The Hotel is located at the Heimeranplatz.
3. How much does the breakfast buffet cost?
Breakfast: € 22 per person.
Kids till 6 years are free, from 6 - 12 years € 11.
Our breakfast will be served daily from 6.30 am until 10.30 am at the restaurant Westend Factory.
4. Is it possible to store my luggage at the hotel after check out?
Of course it is possible to store your luggage after checking out until you will leave the hotel.
5. What does internet use cost?
Please select from the following internet rates (WLAN):
- Business Access 60 min: € 8
- Business Access 24 hrs: € 19
- Business Access 7 days: € 70
- Economy Access 60 min: € 4
- Economy Access 24 hrs: € 9
- Economy Access 7 days: € 55
Free Wi-Fi in the Lobby for our guests.
Enjoy complimentary High-Speed Internet Access via WLAN in all rooms from the category Executive.
6. Is it possible to check in before 3 pm or check out after 12 pm?
Upon request to our receptionists, generally against a fee. Please show understanding on days of high occupancy.
Check in and check out times:
Check in: from 3 pm
Check out: until 12 pm
8. I haven't received a booking confirmation!
Please contact our reservation department at 0049 89 51960 or via email under Reservierung.firstname.lastname@example.org. Of course we will send you a booking confirmation immediately.
9. Is smoking in this hotel permitted?
Due to local law, smoking is not permitted in all public areas. The entire Sheraton Munich Westpark Hotel is a nonsmoking property. Due to this smoking is also prohibited in guest rooms and restaurants. Outside of the hotel smoking is allowed.
10. How can I handle the assumption of costs?
Please use our assumption of costs form which you can download here.